Have you ever heard someone say, “I’m too busy putting out fires”? What if the only way to get ahead of those fires was to make way for change—to improve…
What Does It Mean To Be “Service Oriented”? One of the biggest challenges facing contemporary IT leaders is finding the requisite time to be an innovative partner to the entire…
The following post goes over the fundamentals of building out an IT self-service portal in some detail, giving you the basis from which to begin your project.
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