You can’t run IT without changes, but changes are the #1 source of problems for IT. The fact is, you can’t – and shouldn’t – avoid change. In this session,…
This week’s Facebook outage is in the news right now, and it’s inevitable that some people are going to rush to post their hot-as-the-surface-of-the-sun takes. Thankfully, this blog is not…
“You’re not the boss of me!” is something we expect to hear from petulant children, not our IT systems. And yet IT practitioners often find themselves in those same kinds…