Tag: soft skills



Q&A: Top Soft Skills IT Service Desk Pros Should Have

March 19, 2020

A service desk professional is usually required to have a significant amount of knowledge about the IT industry, strong technical skills, and a wide range of experiences that demonstrate those skills. But among all of the hard skills needed to do the job, there …



The Most Important Skill You’re Not Hiring For

August 15, 2019

Anyone who’s hired for a technical team can understand this scenario. You’re hiring for “X” positions, so of course you receive “X” times infinity applications. Just because you’re looking for the next whizbang engineer, it doesn’t mean you get to neglect your day job. …

Networks Systems

The Human Side of IT

August 9, 2018

The technology industry is about technology. Technology is the fastest changing industry there is, but the often-overlooked part of this industry is the humans that work with the technology. Humans are not robots, even though some may feel or think that we are. There …