user experience monitoring

Tag: user experience monitoring

When Competitors Close the Digital Experience Gap

After 2020, there are only two types of businesses: those who have retained customers or grown, and those who lost customers to more nimble competitors. There are many reasons. The…

Think You Don’t Need User Experience Monitoring? Think Again.

Unless your user is actually experiencing a service or website as it’s meant to be experienced, it doesn’t matter if your monitoring tool says it’s up or down. These are…