Government IT administrators manage several different types of operations. There’s DevOps, which led to the creation of DevSecOps. Now, data-driven agencies are being introduced to a new operational concept: DataOps, the bridge connecting IT operations and data sciences and accelerating the use of data analytics.
Like DevOps and DevSecOps, DataOps is more than a single technology or a group of technologies. In a DataOps environment, DevOps teams become tightly integrated with data scientists. These groups work together in a highly agile manner, similar to how developers, security, and operations managers collaborate.
While DevOps is meant to increase development velocity, DataOps is designed to accelerate analytics
velocity. DataOps teams use the data they’ve collected from various sources to make rapid improvements to their applications, so they can continually deliver a valuable user experience.
Think of a state employment security office website fielding thousands of unemployment claims per day or a federal government website processing millions of requests from U.S. citizens every week. How do people interact with those sites? Which features do they use? What kind of feedback do users provide?
DataOps teams take this information and transform it into actionable intelligence they can use to make iterative improvements to their applications. They do this continuously, often using the same principles and strategies (scrums, sprints, etc.) found in a DevOps environment. Their goal is simple: collect the data, analyze it, put it into action, and do it all over again.
DataOps and Data Management
But while the goal is simple, the actual data management process is far from easy. Most agencies use multiple databases to collect and store this vital information. Some of those databases might be on-premises. Others are likely in the cloud. There may also be hybrid IT environments, where some data is stored in both places. This complexity can make it challenging for DataOps teams to effectively govern and map their data.
In this environment, teams need a holistic view of their entire database ecosystem—on-premises, in the cloud, and in between—and to be able to monitor data at rest and in flight. This can help DataOps teams accomplish critical tasks in multiple areas, including:
To [allow] DataOps teams to ensure their data remains secure and of high quality.
[This] allows DataOps teams to plot out the path data takes from one point to another, confirming the data gets to the correct target fields … without error.
By being able to visualize the entire database ecosystem, DataOps teams can pinpoint the root cause of a potential problem and address it quickly.
The advent of DataOps has given government IT professionals yet another powerful tool for faster innovation that fuels better citizen experiences, but their success depends on having the right data management processes in place. Taking a holistic approach to data management allows DataOps teams to get a good handle on their data across their entire environment.
Read the full Carahsoft blog post here.