Infrastructure

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What Makes a Good Project Manager? Why a Big Project Without a Great PM Is Bound to Fail

The bigger the project, the more risk there is. Any decent-sized project needs a professional project manager to run it and help mitigate that risk. When it comes to big…

It’s 2 a.m., Do You Know Where Your Data Is?

If you are old enough, you might remember that commercial that played late at night and went something like this… “It’s 10 p.m., do you know where your children are?” …

Defining an SLO – Understanding Business Needs

Building a monitoring and alerting system should always be driven by your business needs. This is an ongoing debate between the IT organization–which tends to focus on granular measures–and the…

Business Services and their Challenges in Complex Environments

Business services and infrastructure services have divergent interests and requirements: business services are not focusing on IT. They may leverage IT, but their role is to be a core enabler…

Understanding your SQL Server Monitoring: Part 2 CPU

Welcome back. Last time we met, I reiterated the importance of a good SQL Server monitoring solution, and not just monitoring, but monitoring intelligently. We also went over ways to…

Understanding your SQL Server Monitoring: Part 1 Storage

As IT professionals, our main mission is to keep applications running successfully. Each application is judged by end-users, using different factors. Exchange is considered successful by users as long as…

All Data is Not Created Equal

“Horizontal expansion loses the depth, though excessive depth that only provokes darkness is futile. Therefore a balance between depth and vastness is essential in learning” ― Privavrat Thareia This year, consider…

There’s A Script for That

If there’s a chance to save time by using scripts or automation tools, I always take it. Over the years I’ve found that there are a set of common themes…

Operations vs. Engineering Tools

Whether your IT operation is a small-scale endeavor or a web-scale enterprise, systems monitoring plays a critical role in the delivery of your services. The ability to quickly and accurately…