Monitoring and Observability

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Dungeon Mastering in IT (Part the First)

So, here’s the first confession: I’m an über nerd.  I’ve been playing Dungeons & Dragons (D&D) since I was about 16 years old.  It was also about that time (possibly…

Finding and Predicting Hybrid IT Issues is like Finding a Needle in the Application Stack

Hybrid IT can create issues for IT operations. Here’s an article from my colleague, Mav Turner, that suggests ways to keep things running smoothly. Trying to find the root cause…

Resilient Internet Access: Important Factors when Provisioning Service

On modern enterprise networks, 100% uptime has become table stakes. Most organizations can no longer rely on a single circuit for internet connectivity. We look to carrier circuits for the…

Microsoft Workstation Logs – An Introduction

We’ve all heard the saying, “What you see is what you get.” Life isn’t quite so simple for those focused on security, as what you don’t see is more likely…

Disaster Recovery – Focus on the Disaster First!

When organizations first take on the challenge of setting up a disaster recovery plan, it’s almost always based on the premise that a complete failure will occur. With that in…

From Financial to Federal: Three Hot Technologies Affecting Government IT

It’s the time of year when we look toward the future. Here’s an interesting article from my colleague, Joe Kim, where he provides a few predictions. Want a good idea…

Preparing Defense Networks for Cyberattacks

I’m the new Chief Technologist for our Federal and National Government team, and I’m glad to be joining the conversation with all of you. Here’s an interesting article from my…

Monitoring Cloud from On-Prem

The use of cloud technology and services–especially public cloud–has become nearly ubiquitous. For example, it has made its way into even the most conservative organizations. Despite the fact that some…

Everything I Needed To Know About IT I Learned From Logan (Part Three)

(This is the third part of a series. You can find Part One here and Part Two here.) It behooves me to remind you that there are many spoilers beyond…

The Legacy IT Pro

In the fast-paced world of IT, can you afford to be a legacy IT pro? This is a concern for many, which makes it worth examining. IT functions have been…