A new study—the SolarWinds IT Trends Report 2021—suggests, although tech pros are confident with their work from home and remote work policies, agencies are at a critical inflection point as this…
Government IT administrators manage several different types of operations. There’s DevOps, which led to the creation of DevSecOps. Now, data-driven agencies are being introduced to a new operational concept: DataOps,…
Delivering a good customer experience to citizens isn’t just preferable, but necessary if federal, state, and local agencies are to achieve their public service objectives. The pandemic caused disruption among…
As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audit—can be incredibly time-consuming. While the Defense…
The U.S. State Department has a global workforce of 69,000 across more than 270 diplomatic missions. To support the work of its “untethered diplomats,” State’s Bureau of Information Resource Management…
As cyberattacks become more sophisticated across ever-expanding attack surfaces, it’s easy to assume the security team will take care of risk management and mitigation. Indeed, employees—both within the agency and…
When considering whether to add more applications or monitoring components to your IT system, the answer should always be quality over quantity. Agencies often fall into the trap of application…
When the pandemic closed schools across the country, K–12 districts undertook the herculean task of moving millions of students and staff to remote learning as quickly as possible. After more…
“Cloud-first” has been a government imperative for many years, but the pandemic usurped this strategy, making “cloud-now” a priority. The results have been transformational. The cloud made wide-scale government telework…
The 2020 SolarWinds® IT Pro Day survey looked at the changing roles and responsibilities of IT pros throughout the pandemic. Overall, nearly two-thirds of surveyed IT pros discovered a new…
