Tag: asset management

author:

ITSM

Level Up Your IT Asset Management Strategy

November 5, 2020

Whether you’re supporting remote teams or working in a hybrid environment, IT asset management (ITAM) is a critical practice to the business and your service management strategy. If you’ve been following our ITAM series and are delivering services to employees, you most likely have …


author:

ITSM

What Is IT Asset Management?

November 3, 2020

Depending on the business, there’s a myriad of IT assets to keep track of and doing it manually can be taxing. An IT asset management system allows IT pros to monitor all the hardware and software introduced into the business and when those assets …


author:

ITSM

CMDB: Your Family Tree of Dependencies

June 18, 2020

Configuration items (CIs) in the configuration management database (CMDB) stores information regarding the relationships among its assets. IT configuration management is becoming increasingly critical in order to maintain service levels and keep all hardware and software performing at peak levels. In order to maintain …