Technology has changed a lot in a decade. Flashback to 2009 when smartphone adoption was still growing, and the concept of using a service desk to do anything in the…
While much has been done about the need to modernize federal IT networks, little has been written about the importance of optimizing the user experience for government employees. Yet modernization…
When it comes to technology, device management resources have come a long way, just as much as the technology in our actual devices has. As a network or systems admin,…
