Tag: HR

author:

ITSM

Flying the Service Desk to HR and Beyond

April 16, 2020

How would you describe successful IT services? Reliable, efficient, and user-friendly are adjectives that often come to mind. Many IT departments leverage an ITSM solution to help deliver high quality services to the employees in the organization. IT uses automated workflows to fulfill requests …


Why IT HR Perfect Employee Match

author:

ITSM

Why IT and HR are the Perfect Employee Experience Match

October 4, 2019

In a competitive job market, keeping employees happy is a big emphasis for HR. The way they provide services can have a direct impact on retaining employees, but this is dependent on how well these processes are implemented. There are title changes, life events, …