ITOM

Tag: ITOM

Cheeseburgers on the Grill: ITOM on the Menu

The IT industry loves its acronyms. From ACK to ZTP, if it’s a thing in IT, it has an acronym. But if any industry goes more over the top on…

Uniting IT Operations and IT Service Management 101

Having both a positive employee experience and employee engagement are key factors for an organization’s success. In a recent SolarWinds survey, over 85% of IT pros said that IT is…