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Dan Sullivan

Dan Sullivan is a principal engineer and architect specializing in cloud architecture, data engineering, and analytics. He has designed and implemented solutions for a wide range of industries.

Posts Featuring Dan Sullivan

What to Know Before Becoming an Application Engineer

Application engineers play a crucial role in bridging customer needs and the efforts of application development teams. Applications are becoming more complex—businesses are seeking to deliver more services while the…

A Simplified Guide to OpenTelemetry

Digital services are increasingly built as a collection of components working in concert to deliver significant business functions. Understanding how these components of a system are working is crucial to…

Top 7 Customer Service Skills Every Service Desk Team Should Have

Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify…

Can Shift Left Go Too Far? Why Testing in DevOps May Never Be the Same

Testing is commonly understood to be an essential and fundamental part of software development, but when and how to test is open to a wider variety of opinions. DevOps practitioners…

What is AIOps? The Importance of Artificial Intelligence for IT Operations

Modern IT environments are so complex, dynamic, and expansive that humans alone cannot effectively manage and maintain them. As a developer and operator, I have had to deal with failed…

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