Monitoring and Observability

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Defining an SLO – Understanding Business Needs

Building a monitoring and alerting system should always be driven by your business needs. This is an ongoing debate between the IT organization–which tends to focus on granular measures–and the…

Growing Beyond Your First Storage System

At some point, your first storage system will be “full.” I’m writing it as “full” because the system might not actually be 100% occupied with data at that exact point…

Nuances of Change Management Across Hybrid IT Environments

Enterprise networks and IT environments can be a very unique type of organization to work with. No matter what division is involved, change management can be a stressful thing for…

When is a Storage System Full?

When designing the underlying storage infrastructure for a set of applications, several metrics are important. First, there’s capacity. How much storage do you need? This is a metric that’s well…

AI Should Not Replace Established Security Practices

Here is an interesting article from my colleague Joe Kim, in which he discusses the impact of artificial intelligence on cybersecurity.   Agencies are turning to artificial intelligence (AI) and…

The Complexity Conundrum

The person I mentioned in my last two blog posts was back, and I didn’t even bother asking them why. Honestly, I wasn’t sure whether they were here for the technical…

Log Analysis Tools Review: Syslog, Filtering the Most Relevant Events

Who’s passed more than a weekend going almost blind because something in your didn’t work as it should, and it produced, hopefully, thousands of lines of error messages, almost all…

Bringing Ease of Use and Security to Remote Users

The image of a modern office has been rapidly changing in recent years. From the medical field, to sales, to technical support, users are on the road and working from…

Managing the Madness: BYOD Network Devices

When it comes to technology, device management resources have come a long way, just as much as the technology in our actual devices has. As a network or systems admin,…

Syslog – The Blue-collar Worker of the Data Center

Striking a balance between good visibility into infrastructure events and too much noise is difficult. I’ve worked in plenty of enterprise environments where multiple tools are deployed (often covering the…