artificial intelligence

Tag: artificial intelligence

Machine Artificial Intelligence Learning, or You’ve Got MAIL

Welcome to the last in this series of posts about machine learning, artificial intelligence, and so many other topical points of discussion. If this is your first time here, feel…

Can Tesla Cure the 10th Leading Cause of Death in the World With Autonomous Vehicles?

Are you excited for this post? I certainly know I am! If this is the first article you’re seeing of mine and you haven’t read my prior article, “Why Businesses…

Why Businesses Don’t Want Machine Learning or Artificial Intelligence

Did you come here hoping to read a summary of the past 5+ years of my research on self-driving, autonomous vehicles, Tesla, and TNC businesses? Well, you’re in luck… that’s…

Putting AI Machine Learning to Work For Your Business

AI and Machine Learning for Businesses The future we were promised may not have arrived in the form of jet packs, hover cars, and replicators (well, not yet, anyway), but…

4 Ways to Measure Service Desk ROI

For IT professionals, it can be difficult to determine how much time to allocate for high-priority tasks that can actually move the needle in a growing business. Unfortunately, a little…

Does Data Have Ethics? Data Ethic Issues and Machine Learning

Welcome to part one in a five-part series on machine learning and artificial intelligence. I figured what better place to start than in the highly contested world of ethics? You…

Uses of Artificial Intelligence and How they Relate to IT Help Desks

Applications of Artificial Intelligence Are Everywhere You may not realize it unless you are deeply involved in the creation and application of artificial intelligence, but AI is everywhere around you,…

Chatbot Development: Why Chatbots Need Backstories

Relatable chatbots are the present and future of ITSM, so learn more about why it’s important to develop their backstories.

The Future of AI-Enabled ITSM

Learn how AI-enabled ITSM can help improve customer service by automating everything from the initial conversation to the automatic dissemination of tickets.

Artificial Intelligence Glossary of Terms to Know

Check out this artificial intelligence (AI) glossary of key terms to familiarize yourself with, as these will be in business leaders’ vocabulary soon, if not already.