automation

Tag: automation

Using AI and Automation to Enrich the Employee Service Experience

Artificial Intelligence (AI) is increasingly becoming integral in the tech landscape, transforming virtual assistants and self-remediating software to enhance user experiences and propel IT automation in the workplace. Most of…

Don’t Fear the Automation

Automation is often portrayed as a scary thing. Whether it’s artificially intelligent robots conquering the planet or a world where no one can find work because automatons have taken everyone’s…

Three Preventative Strategies to Help Mitigate Asset Risk in Your Agency

For many federal employees, the workplace has shifted from a traditional office setting to being at home—in a kitchen, bedroom, basement, or any spare desk in the house. With a…

ITSM For More Than Just IT – SolarWinds TechPod 055

When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you…

How Automation Takes the Time and Guesswork Out of Security Compliance

As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audit—can be incredibly time-consuming. While the Defense…

The Disappearing DBA: Embracing Automation to Advance Your Career — SolarWinds TechPod 054

A good DBA is hard to find. This is because a good DBA wears many hats, often equating to 3 – 4 full time jobs. How can this be achieved or sustained? The secret is automation, and automation…

Are We Still Scared of IT Automation?

This thread came in a weird way as a result of seeing yet another re-run of the classic movie “Back to the Future” the other day. Bear with me on…

IT Operations Management (ITOM) and Automation: What IT Pros Need to Know

IT pros lose precious time every day battling menial IT operations management (ITOM) tasks. ITOM covers the things needed to support the network infrastructure delivering IT services. This includes hardware…

Not All Metrics Are Good Metrics

The old saying goes like this: “If you don’t measure it, you can’t fix or improve it.” This reflects the obvious notion you can’t measure what you don’t monitor. But…

Automation for the (Cost-Savings) Win!

The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent…