change management

Tag: change management

Better Together: Benefits of Connecting Configuration, Change, and Release Management

Both the technology and infrastructure we use have changed how we deliver services to our customers (or employees in this case). But how are our businesses adapting to these changes?…

4 Ways to Improve Your Change Management Practices

Okay, good. You have a change management practice in place. You know how to define it, its benefits, how to get the process started, and how to measure its success.…

Change Templates: Your Roadmap for Necessary IT Changes

For some, change is something to look forward to. For others, it may be scary and anxiety-inducing. If the latter describes your organization, it may be time to rethink your…

Why Change Documentation is Critical to Your Post-COVID Success

Although it’s unclear when this pandemic will end, we know it will. For now, IT departments all over the world are doing their best to solve unique challenges, including (in…

5 Tips to Maximize Your CMDB in Service Delivery

IT is evolving from the daunting task of tracking inventory in spreadsheets to building a configuration management database (CMDB) into their service desk. The CMDB offers a host of benefits…

Change Is Good. Monitoring Change Is Better.

You can’t run IT without changes, but changes are the #1 source of problems for IT. The fact is, you can’t – and shouldn’t – avoid change. In this session,…

What Is Change Management? A Quick Overview for ITSM Pros

IT pros around the globe are increasingly embracing a more agile approach to service management. With that comes the need to audit the way your organization implements changes. Because your…

Building a Complete Picture of IT Assets—SolarWinds TechPod 017

To maximize the benefits of business technology, IT asset management (ITAM) should have a strong relationship with service delivery. Over the years, ITAM has evolved beyond a spreadsheet of laptops…

ITIL v3 Suggested Change Management KPIs

Key performance indicators (KPI) are values that every business can measure and track – values that show the effectiveness of your performance as an organization toward your business objectives.

Change Management Checklist

As a general concept, change management is relatively straightforward, if a bit broad in its scope. Change management as an ITSM discipline, on the other hand, is more specific in…