The image of a modern office has been rapidly changing in recent years. From the medical field, to sales, to technical support, users are on the road and working from…
Personal data is a huge part of creating maximum employee and customer service through ITSM, so it’s a good time to look for these data protection qualities in your ITSM…
IT organizations manage security in different ways. Some companies have formalized security teams with board-level interest. In these companies, the security team will have firm policies and procedures that apply…
Can you have too much of a good thing? Maybe not, but you can certainly have too much of the wrong thing. In my first blog, I introduced the idea…
