Tag: ITAM



author:

ITSM

3 Critical Data Points to IT Asset Tracking

October 1, 2020

As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety of vendor products can lose track of IT assets, let maintenance slide, and run …


author:

ITSM

CMDB: Your Family Tree of Dependencies

June 18, 2020

Configuration items (CIs) in the configuration management database (CMDB) stores information regarding the relationships among its assets. IT configuration management is becoming increasingly critical in order to maintain service levels and keep all hardware and software performing at peak levels. In order to maintain …


IT asset data drives employee services

author:

ITSM

How IT Asset Data Drives Better Employee Services

September 26, 2019

As an IT professional, you probably routinely witness new employees settle into their new role with a plethora of devices and software applications to get acquainted with. Everything is going great until a week passes, and… an Outlook outage brings the entire office to …


IT asset discovery vs IT asset management

author:

ITSM

Why Asset Discovery is the Starting Point for ITAM

September 20, 2019

Understanding the technology infrastructure you have is one thing, but what exactly does it mean? The terms discovery and asset management get thrown around a lot in the IT world. It’s important to understand what they mean and how they can work together. As …



essential It asset management checklist

author:

ITSM

The Essential IT Asset Management Checklist

August 28, 2019

As one of the 34 practices outlined in ITIL 4, IT asset management (ITAM) is one of the most practical undertakings your IT department can carry out this year. While asset management involves simply taking inventory of hardware and software assets and using this …



Software License Management Audit Tips

author:

ITSM

Software License Management: 6 Steps to Prepare for an Audit

July 2, 2019

Issuing software licenses to employees is another one of those routine IT tasks that you may not think twice about. But what may go unnoticed is software titles employees install, the number of licenses you actually have, and licenses being shared. Software companies like …


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