Top 10 Acronyms: ITIL 4 Terms to Remember
August 15, 2019 |
ITSM

Implementing ITIL practices can be a big experience for your organization, but the true test of understanding the longstanding best practice framework is the vast sea of acronyms to remember.
Three- and four-lettered gibberish can leave your mind reeling and take you back to the anxiety filled days of spelling bees and memorization tests. However, these terms are helpful to understand as an IT pro and easier remember once you get the basics.
Watch this related webcast "ITIL Incident Management Best Practices in SolarWinds Service Desk" hosted by Melody Scheidler, ITIL® 4 certified Senior Solutions Engineer at SolarWinds ITSM, to learn tangible ways to manage and resolve incidents more efficiently:
In this blog, I’ll break down 10 common acronyms and terms in ITIL® 4 you may come across.