We’ve heard a lot about hyperscalers over the last several years as public cloud adoption began to rise. Now, they’ve become a central part of global IT infrastructure and essential…
Organizations large and small are taking advantage of cloud computing. This can be as simple as leveraging Office 365 or migrating all of their business applications from a data center…
I recently attended a virtual event and heard the speaker comment, “Relational databases don’t scale.” To my ears, this is about as silly a statement as saying, “No one can…
Cloud adoption has grown in recent years. From organizations developing a cloud-native strategy to those focused on cloud migration, there are many different ways to consume the cloud. No matter…
As a data professional, I often think about all the things around me generating data and consider where this data is ultimately being used. Have you ever taken a minute…
Like many companies, Stack Overflow is trying to get out of the business of running our architecture in our own data centers; instead, we want to offload some of the…
It’s increasingly common for service desk teams to perform some support operations over a live chat. This is a win for everyone. When using chat support, employees are looking for…
Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify…
Change management methodologies are often seen as complex and clunky, which can lead to these initiatives having a high failure rate in many organizations—but why does change management have this…
Containers have been the buzz among developers in recent years with the adoption of cloud-native orchestration tools like Kubernetes and DevOps workflows centered around containers. At the same time, virtual…