Monitoring and Observability

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7 Considerations for Campus IT During the ’20-’21 School Year

When COVID-19 hit in the spring and schools quickly transitioned to remote learning, we saw in real-time how important IT departments in education are. It was IT’s quick thinking that…

Mutual Respect in a Service-Oriented World

Think back to the last time you were in a restaurant and witnessed a patron treating a server rudely. Perhaps they yelled out, snapped their fingers, or loudly complained. You…

Celebrating IT Pro Day From a New Vantage Point

This year has been a real whirlwind, hasn’t it? On top of all the 2020 world craziness, I started a new job this year as a Head Geek at SolarWinds.…

Are Cloud Computing Engineers the Missing Link on Your Federal IT Team?

Cloud computing can be more complex than anticipated, particularly as agencies continue to move applications and operations into a cloud environment. Does your federal IT team have the in-house skills…

Hey, [Insert Family/Friend Name Here], Let’s Talk About Online Security

2020 keeps on proving the old adage, “It gets worse before it gets better.” We still seem to be in the “worse” stage. If you’ve been paying attention to the…

It Takes a Village to Fix a Spreadsheet

Ben Zoma said: “Who is wise? He who learns from every man, as it is said: ‘From all who taught me have I gained understanding’ (Psalms 119:99)” Pirkei Avot (The…

How to Get Up to Speed at a New Gig in IT

When IT professionals change jobs, it isn’t always a smooth and easy transition. Let’s say you worked somewhere else for a couple of years and got used to the environment…

An IT Pro’s Declassified School Success Guide

Class is almost in session, and this year will look very different than it did in years past. Depending on the state and district, school officials have decided to continue…

Data Security and Privacy at Home

With one of the largest threats to a company’s security and privacy being its own employees, having employees work remotely only adds to the risk. While this year’s Verizon Data…

SysAdmin Day 2020: Business as Usual During the “New Different”

I’m not going to even try to pretend SysAdmin Day arrives this year under conditions anyone would call “business as usual.” I’m going to avoid the cliched and empty platitudes…