The Software as a Service (SaaS) era is ending—at least, that’s what…
This month, we’ve spent time discussing how cloud will affect traditional on-premises IT operations staff. Many IT pros have given feedback on how their organizations view cloud computing, whether it’s a…
Learn how knowledge management can help you transform your company culture and reduce barriers to sharing information across the organization.
Many organizations grow each year in business scope and footprint. When I say footprint, it’s not merely the size of the organization, but the number of devices, hardware, and other…
In this blog series, we’ve been looking at various methods of utilization with cloud infrastructure. While cloud adoption can be beneficial to almost any organisation, change for change’s sake can…
All successful cloud migration projects start with up-to-date knowledge of a company’s current infrastructure and application landscape. While it may seem obvious, many organisations don’t have a clear picture of…
Listen in on a candid conversation with Stephen Foskett, a fixture in the world of enterprise information technology, longtime voice in the storage industry, and organizer-in-chief of Gestalt IT’s Tech…
The Pink19 Conference in Las Vegas featured the rollout of ITIL 4. Our Samanage team has you covered with all of the highlights.
Someone steals credentials from one of your client’s executives. They guess the username and password to their email account. From there, the cybercriminal can send out targeted phishing emails to…
Learn how chatbots can improve your organizations' customer service experience. These chatbot best practices will help you plan for implementation and deployment.
If you’re just joining the series now, you can find the first two posts here and here. Last time, I talked about the various decision points and considerations when using…
