Tag: CMDB


author:

ITSM

CMDB: Your Family Tree of Dependencies

June 18, 2020

Configuration items (CIs) in the configuration management database (CMDB) stores information regarding the relationships among its assets. IT configuration management is becoming increasingly critical in order to maintain service levels and keep all hardware and software performing at peak levels. In order to maintain …



author:

ITSM

5 Tips to Maximize Your CMDB in Service Delivery

March 12, 2020

IT is evolving from the daunting task of tracking inventory in spreadsheets to building a configuration management database (CMDB) into their service desk. The CMDB offers a host of benefits that set organizations up for long-term success, including promoting visibility into the organization’s IT …


author:

ITSM

6 Types of IT Assets Your CMDB Should Track

January 23, 2020

IT asset management (ITAM) and configuration management database (CMDB) are critical components of a service desk, playing a key role in how inventory within an organization is tracked and managed. Asset management tracks and reports the value and ownership of all assets throughout their …